Protected: Order Status

Purpose: The purpose of this procedure is to correctly address a customers request about their order status and understand where to find the relevant information to offer our customers. Process: Customer Request Order Status Find Status of Order (View UltraCart) Find...

Protected: Received Wrong Product

Purpose: This procedure is developed to correctly address customers who paid for a product and received the wrong product due to our mistake. Scenarios: Fulfillment Center Sent Wrong Product Entirely Fulfillment Center Sent Wrong Sized Product Customer Ordered Wrong...

Protected: Add New Product in Overstock

Purpose: The purpose of this procedure is to teach you how to insert new products into the Overstock.com website. This way we can sell our items to their customers. Login To System Login to https://partneroasis.overstock.com Clone Product Select Create Products Icon...

Protected: Add New External Product in MCP

Purpose: This procedure is developed to teach you how to correctly insert a product in our shopping site MCP, using WooCommerce. Login And Add New Product Login to MCP Site Go to Sidebar: Products >> Add Product Enter Product Name (Naming Product Procedure)...

Protected: Add New Product In Ultra Cart

Login To UltraCart & Go To Item Management Login to UltraCart Click on Items >> Item Management Create Product Folder (If Needed) Select Product Folder To Add Item To Add New Product/Item Click Add Item Enter Product Item ID (aka: SKU) Enter Title of Product...